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TERMS

Terms & Conditions

  • Check- in time 14:00 / Check- out time 12:00
  • Rates are subject to change without prior notice
  • Damage or Loss
    A credit card imprint will be required upon arrival at the villa and held as security. On the day of departure, should the property suffer damage or loss during your stay the cost to repair or replace an item will be finalised prior to departure
  • Liability
    The owners and all staff of Villas of Excellence, accept no responsibility for any personal injury, sickness, loss, damage, additional expense or inconvenience, directly or indirectly caused by, or arising from the use of the property, its facilities, or otherwise, nor any arising from exceptional weather conditions, Balinese festivals or traditional practices, airlines or other travel arrangements, or any other matter beyond our control or remit. No responsibility is accepted for guests personal belongings. Every reasonable effort is made to present the property in excellent order in accordance with its advertised standards
  • Please note
    Quotes confirmed by each villa, are for the number of guests requested at time of confirmation of that reservation.
    Any additional guests, who wish to be included in that villa accommodation, after accepting the quote,
    may require an additional service fee of USD 40 per person per night , unless otherwise agreed by Management
  • Villas of Excellence strongly recommends guests purchase comprehensive travel insurance after their reservation has been confirmed to cover against illness, injury, loss of property, theft,or cancellation
  • Guest’s behaviour must be considerate of other guests and others closeby. Villas of Excellence reserves the right to require any guest to leave the premises on request despite having a confirmed reservation if their behavior is considered inappropriate

Payments

  • All Rates are subject to 16% Government Taxes and Service Charges
  • Payment can be made by direct transfer in cash
    (USD,Indonesia Rupiah or AUD$) or Credit Card (Visa & Master Card only ) USD$ rates are converted into Australian dollars at the applicable time of billing
  • Payment can be made by direct transfer in cash
    (USD,Indonesia Rupiah or AUD$) or Credit Card (Visa & Master Card only ) USD$ rates are converted into Australian dollars at the applicable time of billing
  • A surcharge of 2.5% applies to payment by credit card
  • Deposit of 50% by either direct transfer or by ‘Visa or Master-card only’ is required to confirm your booking
  • The Balance must be paid in full 45 days prior to arrival for Regular and High Season
  • The Balance must be paid in full 60 days prior to arrival for Peak Season

Cancellations

  • No charge for cancellations made 60 days prior to arrival for Regular and High Season
  • No charge for cancellations made 90 days prior to arrival for Peak Season
  • Cancellation within 45 to 59 days prior to the arrival date, 50% of the total payment will be charged unless re-let or by arrangement with the owners
  • Cancellation within 44 days prior to arrival 100% of the total payment will be charged unless re let or by arrangement with the owners
  • No show guests,payment in full is still required in full
  • Variations to any of the above conditions may be considered on a case-by-case basis with the owners

”Variations to any of the above conditions may be considered on a case-by-case basis.”

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